Annually companies write off irrecoverable amounts as bad debt expense after countless efforts and considerable expenditure to recover some if not all the amounts have proven futile. Although often amounts written off are not substantial enough to bankrupt a larger well-managed firm, they still eat away at cash flows, and they can be detrimental to smaller cash restricted businesses. Also being able to recover much of the arrears being written off could be the elusive added value today’s shareholders are looking for. SFS arrears management/servicing function employs a novel approach to debt collection which guarantees timely positive cash flows to our clients from their customer accounts in arrears. Thus, our clients’ arrears management function changes from a “if, to a when arrears are paid”. This gives organizations better control over the cash flow of customer accounts in arrears. SFS approach to arrears management is offering organizations value through guaranteed and timely positive cash flows coming from their customers in arrears. This value adding service is offered at amicable rates.