Singular Finance Solutions operates the site https://singularfinancesolutions.com/ to provide services including bills management, bills servicing and arrears management.
Singular Finance Solutions is committed to protecting users’ privacy and addressing potential privacy concerns. The following information has been posted to help you, the consumer, understand what private information we collect and how your information is used.
Types of private information collected
To best serve your needs, we collect the following types of information when you visit https://singularfinancesolutions.com/.
Personal information
We collect the following personal information from our users:
- Name
- Address
- Phone number
- Occupation
- Utilities/services bill information (# of monthly bills & estimated monthly value of bills)
- Utilities/services account information (utility/service accounts online user credentials)
You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services. For example, we will not be able to provide bills management and bills servicing services without utilities/services bill information and utilities/services account information.
Automatically collected information
We automatically collect data on how our users visit https://singularfinancesolutions.com/, such as your IP address, location, browser, browser language, operating system, device identifiers, and cookies.
Our website currently uses cookies to enhance its functionality. You may disable cookies in your web browser, but this may limit your ability to access https://singularfinancesolutions.com/.
Social media information
If you’ve linked your Singular Finance Solutions account with a social media account, we also collect information social media networks give us. Depending on the social media network, this can include your username, name, email address, friends list, and more. In addition, we collect demographic data when users interact with Singular Finance Solutions social media accounts.
Policy on collecting sensitive personal information
Singular Finance Solutions does not gather any of your sensitive personal information, such as your social security number, driver’s license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.
How the information collected is used
We only use your personal information to help you utilize everything Singular Finance Solutions has to offer. This includes:
- Creating and maintaining an account with us
- Completing your transactions
- Fulfilling customer service requests
- Communicating our sales and promotions
- Contacting you regarding updates to our company policies
- Making all of Singular Finance Solutions’s services available to you in a convenient manner
- Providing advertisements that are relevant to you as you visit https://singularfinancesolutions.com/
- Evaluating analytics to see how our customers engage with https://singularfinancesolutions.com/
Length of time personal information is stored
We may store your personal information for an extended period of time, depending on how we need to use the information. For example, we’ll keep your email address and name on file as long as you have an account with us. In addition, we may need to keep your billing information on file for an extended period of time to maintain our internal transaction records.
Who the information is shared with
We may share your information with third parties, but only as strictly necessary and only those affiliates that Singular Finance Solutions has fully vetted and created a partnership with or those required by law.
The only reason we will ever share your information with affiliates is for the following purposes: (Enter purposes here. Examples include:
- Processing transactions
- Measuring marketing and advertising performance
- Providing excellent customer service
- Issuing email and text message communications
- To conform with a legal obligation
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Information Security
We do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.
Ability to decline to provide personal information
You can, of course, decline to disclosure your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from Singular Finance Solutions and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers.
Children privacy
Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, We may require your parent’s consent before We collect and use that information.
Additional questions
If you have questions regarding this privacy policy, feel free to contact us at queries@singularfinancesolutions.com. A Singular Finance Solutions representative will respond to your privacy policy questions as soon as possible.
Policy update
This privacy policy was last updated on (October 17th, 2024). If we adjust the privacy policy, we will email all account holders of this change and post the most recent update date here. Once posted, the new privacy policy shall be effective immediately.